Terms of service

Terms of Service

Effective date: 8/28/26

Please read these Terms of Service ("Terms") carefully before using theheliosarc.com (the "Site"), operated by The Helios Arc ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms.

1. Use of the Site

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on this Site. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site.

2. Products and Pricing

All product descriptions, images, and pricing are subject to change without notice. We reserve the right to limit the quantities of any products we offer, discontinue any product at any time, and correct pricing errors. Prices are listed in USD and do not include applicable taxes or shipping fees, which are calculated at checkout.

3. Orders and Payment

By placing an order, you represent that the information you provide is accurate and complete, and that you're authorized to use the payment method provided. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud.

4. Shipping and Fulfillment

Orders are fulfilled through our supplier(s) and shipped directly to you. Estimated processing and delivery times are outlined in our Shipping Policy. We are not responsible for delays caused by carriers, customs, or other events outside our control.

5. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy, available at [link to return policy].

6. Intellectual Property

All content on the Site — including text, graphics, logos, images, and the Helios Arc name and branding — is the property of The Helios Arc or its licensors and is protected by copyright and trademark law. You may not use, reproduce, or distribute this content without our prior written permission.

7. User Conduct

You agree not to use the Site to: violate any applicable law; transmit viruses or malicious code; attempt to gain unauthorized access to the Site or its systems; or engage in any activity that interferes with or disrupts the Site.

8. Limitation of Liability

To the fullest extent permitted by law, The Helios Arc will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold The Helios Arc harmless from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or your use of the Site.

10. Governing Law

These Terms are governed by the laws of California, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site will be resolved in the courts located in California.